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Customer Care Associate (Part-Time) QUATRE



As a customer care associate, your goal will be to create exceptional experiences for our clientele through prompt, genuine and friendly service. You will:


  • Develop, manage and maintain strong customer relationships through outstanding and consistent customer experiences;
  • Apply problem-solving skills to ensure clients are happy;
  • Acquire and refine your knowledge of the store’s policies and products to answer customer enquiries without assistance


Job Description

  • Assist clients in finding the right size using their measurements and our size guide;
  • Answer all enquiries related to the company, future purchases or existing orders;
  • Manage order exchanges and returns using our store policy;
  • Keep the email inbox organized at all times;
  • Weekly reports of the enquiries, report to management 



We are not looking for specific experience or qualifications for this position - we’ll teach you what you need to know. We look for hustle, passion and ability to think quickly. This position is for you if you:


  • Have outstanding communication skills;
  • Pay close attention to detail;
  • Are outgoing and have a passion for exceptional service;
  • Learn quickly and have intermediate to advanced computer skills;
  • Have advanced reading and writing skills in English, ideal candidate is fluently bilingual;
  • Are based in Montreal, Canada



  • A competitive hourly wage;
  • Flexible work from home or studio schedule, you choose;
  • A meaningful employee discount on regular priced merchandise;
  • Opportunity to work alongside the brand’s founder/designer and learn about Ecommerce, creative direction, and more


Think you're the right fit? Send your resume to


Quatre is an Equal Opportunity employer. We believe in providing an inclusive workplace where all individuals have opportunity to succeed.

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