We want you to love your new Quatre Swim. If you change your mind about your purchase within 30 days of receiving it, we’ll be happy to help you with a return or exchange.
easy exchanges + returns
Canada / US Orders 75$ +
- 10$ restocking fee deducted from your refund
- No restocking fee for store credit
Canada / US Orders under 75$
- 15$ restocking fee deducted from your refund
- No restocking fee for store credit
International Orders
- 10$ restocking fee deducted from your refund or store credit
For exchanges, please note that we will issue a store credit for you to reorder the requested item(s). You will be able to change the shipping address and shipping method if needed.
House rules:
- Return the items how you received them - stains, odours and other signs of wear will not be accepted
- All original tags must be attached
- Please note that refunds are eligible on full price orders. Orders placed with a discount greater or equal to 20% off are eligible for exchanges or store credit only.
- Please note that we do not offer order cancellations - if you would like to make modifications to the order, please email us at hello@quatreswim.com as soon as possible.
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Quatre Swim monitors returns to identify potential misuse or abuse of our policies. We reserve the right to refuse this service to anyone.