We want you to love your new Quatre Swim. If you change your mind about your purchase within 30 days of receiving it, we’ll be happy to help you with a return or exchange. 

easy exchanges + returns

Canada / US Orders 75$ + 

  • 10$ restocking fee deducted from your refund 
  • No restocking fee for store credit

 

Canada / US Orders under 75$
  • 15$ restocking fee deducted from your refund 
  • No restocking fee for store credit

 

International Orders
  • 10$ restocking fee deducted from your refund or store credit

 

For exchanges, please note that we will issue a store credit for you to reorder the requested item(s). You will be able to change the shipping address and shipping method if needed.

House rules:
  • Return the items how you received them - stains, odours and other signs of wear will not be accepted
  • All original tags must be attached
  
If your items meet the above requirements, click here.

  • Please note that refunds are eligible on full price orders. Orders placed with our 40$ first order store credit OR a discount greater or equal to 20% off are eligible for exchange or store credit only. Please note that our store credits do not expire and the 40$ first order store credit will be returned to you for a future purchase. 

  

  • Please note that we do not offer order cancellations - if you would like to make modifications to the order, please email us at hello@quatreswim.com as soon as possible. This policy also applies to pre-orders.

   

  • Quatre Swim monitors returns to identify potential misuse or abuse of our policies. We reserve the right to refuse this service to anyone.

 

  • By placing an order at www.quatreswim.com, you accept and consent to our store policies.